Year 2008
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2002
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12/31/03 "Hello Pam,
Thank you so very much! I don't know when I have seen customer service as pleasant and efficient as
yours. If you need a good reference for a customer, just have them call me.
Have a happy New Year and a prosperous 2004 H.A.
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12/29/03 "I just received shipment today of three Holland laser stools from you and I have to tell you
that they are great! Wonderful quality, and shipped real fast."
Many Thanks JKD
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11/25/03 "I had to send a message concerning your customer service. Although I was
not impressed with the order system on your web site, I must say that I
was very impressed with your customer service! My "oops" order was
canceled immediately and I received an email notification back right
away. Also, I was contacted personally and made aware of an extra fee
for shipping before the order was placed. Not many companies would take
the time to do that. I went ahead with the order despite the extra
expense due to the excellent customer service I received. Give
yourselves a pat on the back. Keep up the great work and have a happy
holiday."
Sincerely,
Melissa S
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11/10/03 "I just wanted to send an e-mail to complement your company's service &
products. The large West Indies Casual Lamps products that I received were
impressively packaged and in perfect condition.
Thank you for your company's attention to detail!"
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10/23/03 "We received the other set of barstools today. Thanks for all the service. Very impressed.
John"
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10/23/03 "Thank you very much for your excellent service!
Deb"
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10/23/03 "Hi Pam, We had a telephone discussion on the phone today, remember? I ordered the
Philadelphia Wing Chair in a different fabric, that you did carry, Ivan, color 40, grade
10. The fabric I chose was a red, with a small pattern in it. There were no stripe
patterns that I particularly liked, as I'm more into royal blues, reds, etc...Your going
over all the ordering with me, made it a lot easier than trying to do it at the site
Thanks Jane C"
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10/23/03 "Hi Pam, received your phone message this morning and wanted to thank you again for having the chair seats stabilized. We
appreciate your help in this matter and the fact that your so polite and professional. We will strongly recommend your
company to our family and friends.
Thanks Again
Pam & Barry B
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9/19/03 - "Pamela, thanks for the great customer service! Somewhat rare nowadays. I did receive the samples.
Just what I needed."
"Rich"
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6/23/03 - "Now that I have gone into your website, I recall that I had ordered some Holland bar stools
from you almost 2 years ago. I didn't recognize the new name. Please keep my name on your
E-mail list. I had asked you to delete it. Much luck and success with the new additions
to your product line.
P.S. I still love the barstools and appreciate your wonderful service.
Most sincerely,
C. B."
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6/12/03 - "You had the best selection of Southwest Lamps! Here is my order."
"Jill O."
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4/7/03 - "Just wanted to let you know I got quite a surprise this morning when I opened my front
door . . . there stood three large boxes on my porch. My celestial stools had already
arrived! And boy, do they look wonderful! They really made my day. Please extend
my gratitude to your vendor as well as yourself for such prompt service. Looking
forward to doing business with you! Take care,"
Karen
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4/02/03 - "Thank you very much. I was so afraid of ordering via the internet, but you
have made it a trust building, pleasant experience"
"C.J."
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3/20/03 - "The chairs arrived today and they look beautiful!! Thanks so much for the
great service. We will be doing more business with you guys in the near future.
Give me a call next time you get to CA."
Wayne L
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3/17/03 - "Just wanted to let you know we received all items in excellent condition
and are extemely pleased with product and service! I will be placing
another order in the near future! Thanks again for all your help."
"BettyAnn"
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3/13/03 - "Your customer service has really been top notch.
I cannot speak highly enough about you when people come to my home and compliment me on our
bar stools (even without the wooden seats).
Thanks again," Evan J.
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3/03 - "Our 2 oak plant stands arrived today in perfect condition. I just want you to know
that they are absolutely beautiful, we put them on either side of our bakers rack (also bought
online) and put 2 green spider plants on them. They look great! Thank you." "Nick & Colleen K."
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2/03 - "Thank you very much for the prompt service. If I need another one, I will not hesitate
to call." Mike H.
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